Privacy Policy

 

  1. TERMS – PRIVACY POLICY

Top Meadow Farm Ltd is committed to maintaining your privacy and this policy explains how we use the personal data that we collect from you when you visit or make a purchase from our website www.topmeadowfarm.co.uk. By visiting our website you are accepting and consenting to the practices described in this policy.

 

  1. WHAT DATA DO WE COLLECT & HOW WE USE IT

You directly provide Top Meadow Farm with the data we collect when you register online, complete a survey, provide feedback or place an order for any of our products. This data includes your name, address, payment details, telephone number and email address, as well as demographic information such as preferences and interests. We use this data to process your order and email you with special offers on other products and services that we think you may like as well as update you about changes to our service. We value your privacy and will never lease, rent or sell your private information to third parties.

 

We also automatically collect certain information from each of your visits to our website. This includes, but is not limited to, information about your web browser, IP address, time zone, and some of the cookies (see below) that are installed on your device. As you browse our website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the website and information about how you interact with our site. This is statistical data about our users’ browsing actions and patterns, and does not identify you as an individual. This data helps us to provide you with a good experience when you browse our website and also allows us to improve our website.

 

  1. HOW LONG DO WE KEEP INFORMATION

We keep information for as long as necessary to comply with legislation or to fulfill the purpose for which we collected the information. Order data is currently kept for 7 years, but this timescale may change in line with any new legal requirements.

 

  1. MARKETING

Top Meadow Farm Ltd would like to send you information about our products and services that we think you might like. If you choose to receive our marketing, you may always opt out at a later date. To opt out of receiving any such communications you can click on the “unsubscribe” link in our email messages or newsletters, email contact@topmeadowfarm.co.uk, call 01237 421420, or write to us at Stone Farm, Alverdiscott Road, Bideford, North Devon EX39 4PN.

 

  1. WHERE DO WE STORE YOUR DATA

We securely store your data on servers in the European Economic Area (EEA). The data that we collect from you may be transferred to, and stored at, a destination outside the UK and the EEA. It may also be processed by staff operating outside the UK and the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

 

  1. WHAT ARE YOUR DATA PROTECTION RIGHTS

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please email contact@topmeadowfarm.co.uk, call 01237 421420, or write to us at Stone Farm, Alverdiscott Road, Bideford, North Devon EX39 4PN. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

 

  1. WHAT ARE COOKIES?

Our website uses “cookies” to ensure you receive the best possible visitor experience. Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology. Cookies cannot tell us information such as your email address, which we can only collect when you tell us, for example, by submitting an inquiry to us.

 

The list of cookies we use will be uploaded shortly…

 

Most internet browsers allow you to prevent cookies being stored on your computer. Alternatively you may be able to configure your browser to accept all cookies or to notify you when a cookie is offered by our server. You may also be able to delete all cookies currently stored on your web browser. Unless you change your browser settings you will automatically accept cookies from our website. Please note that if you refuse or disable cookies, some parts of our website may become inaccessible or not function properly.

 

  1. CHANGES TO OUR PRIVACY POLICY

We keep our privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 15 October 2020.

 

  1. HOW TO CONTACT US

If you have any questions, comments or requests regarding this privacy policy or our privacy practices, please email contact@topmeadowfarm.co.uk or write to us at Stone Farm, Alverdiscott Road, Bideford, North Devon EX39 4PN.